Overview
MVP OPS ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mvpops.com or engage with our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out our contact form (name, email, company, message)
- Schedule a consultation through our booking system
- Subscribe to our newsletter
- Engage with our services as a client
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device and browser information
- IP address and approximate location
- Pages visited and time spent on site
- Referring website or source
- Interactions with our content
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Schedule and conduct consultations
- Send relevant communications about our services
- Improve our website and user experience
- Analyze website traffic and usage patterns
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These include:
Essential Cookies
Required for basic website functionality and security. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website through services like Google Analytics. These are only enabled with your consent.
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness. These are only enabled with your consent.
You can manage your cookie preferences through our cookie consent banner or your browser settings.
Third-Party Services
We use trusted third-party services to operate our business:
- Google Analytics: Website analytics and traffic analysis
- Microsoft Clarity: Behavioral analytics, heatmaps, and session replay
- Calendly: Consultation scheduling
- Vercel: Website hosting and delivery
- Email Service Providers: Communication delivery
These services may collect and process data according to their own privacy policies. We encourage you to review their policies.
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encrypted data transmission (HTTPS)
- Secure data storage practices
- Limited access to personal information
- Regular security assessments
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions and inquiry data are typically retained for 3 years.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request your data in a portable format
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: contact@mvpops.com
Website: mvpops.com/contact